Who we are

Our website address is: https://zimmeck3d.es. At Zimmeck 3D, we are committed to protecting the privacy of our customers and users in accordance with the General Data Protection Regulation (GDPR).

Collection of Personal Data

Comments and Contact: When visitors leave comments or use our contact forms to request 3D printing quotes, we collect the data shown in the form, as well as the IP address and browser user agent string to help spam detection.

Files and Media: If you upload design files (STL, OBJ, etc.) or images to the website for printing, we recommend avoiding uploading images with location data (GPS EXIF) included. Please note that these files are used exclusively for the technical evaluation and manufacturing of your parts.

Cookies

To improve your shopping experience:

Shopping Cart: We use temporary cookies to manage the printed products you add to your cart while browsing the store.

Session Data: If you leave a comment or log in, we will set cookies to save your name and credentials. Login cookies last two days and screen options cookies last one year.

Third-party content

Suggested text: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Managing your data and shipments

Logistics: To ensure you receive your printed pieces, we share your contact information (name, address, and phone number) with the courier companies we collaborate with.

Security: If you request a password reset, your IP address will be included in the security email.

Storage Periods

Comments: These are kept indefinitely to expedite the moderation of future messages.

User Accounts: We store the personal information provided in your customer profile. You can view, edit, or delete your information at any time (except for your username).

Print files: Designs submitted for quotes are kept for the time necessary to complete the service, unless you request their immediate deletion after delivery.

Your Rights over Your Data

If you have an account at zimmeck3d.es, you can request the following from us:

The complete deletion of your data. This does not include data that we are legally required to retain for tax (order invoices), administrative, or security reasons.

An export file containing all your personal data.

Data Security

Your data is processed on secure servers and spam detection services automatically review visitor comments to protect the integrity of the website.